Shipping Policy
Shipping Policy
Last Updated: December 11, 2025
This Shipping Policy describes how lionorlyin.com processes and delivers orders placed through our website.
Order Processing
Most orders are processed within 1 to 2 business days after payment is confirmed.
Orders placed on weekends or holidays will be processed on the next business day.
Processing times may be extended during peak seasons, product launches, or promotional events.
Shipping Methods and Delivery Times
Shipping options and estimated delivery times are displayed at checkout.
Delivery times are estimates and begin once the order has shipped, not when the order is placed.
Lion or Lyin is not responsible for delays caused by carriers, weather, customs processing, or circumstances beyond our control.
Domestic Shipping United States
We ship within the United States using trusted carriers.
Once an order ships, a tracking number will be sent to the email provided at checkout.
Shipping fees are calculated at checkout unless otherwise stated.
International Shipping
We offer international shipping to select countries.
International customers are responsible for:
Customs duties, taxes, and import fees
Any additional charges imposed by the destination country
Lion or Lyin is not responsible for customs delays or fees.
Address Accuracy
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect address is provided and the order is returned, the customer is responsible for reshipment costs.
Orders returned due to an invalid or incomplete address may require additional processing time.
Lost or Delayed Packages
If a package is marked as delivered but not received, please contact the carrier first.
If additional assistance is needed, contact support@lionorlyin.com within 30 days of the delivery date.
Lion or Lyin is not responsible for packages lost or stolen after confirmed delivery.
Damaged Packages
If your order arrives damaged, please contact support@lionorlyin.com within 7 days of delivery.
Include your order number and clear photos of the damaged packaging and item.
We will review and provide next steps as quickly as possible.
Shipping Restrictions
We do not ship to P.O. boxes or military addresses unless otherwise stated.
Some products may have shipping restrictions based on destination.
Order Changes and Cancellations
Orders cannot be changed or canceled once processing has begun.
Please contact us immediately if you believe there is an error with your order.
Contact
For shipping related questions, contact us at:
Lion or Lyin
Email: support@lionorlyin.com
Website: https://www.lionorlyin.com